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[In Person] Client Journey: Mastering the Customer Journey from Onboarding to Impact

September 12, 2024 | 10:00 am - 12:00 pm East US In Person AWBC Conference Workshop

In this workshop, you will discuss with other advisors how to be able to take clients through an individual client journey rather than a generic client journey.

The take-away from this workshop is:

  • How to onboard clients for future success

  • How to assess and triage clients

  • How to define the scope of work

  • How to ensure the execution of agreements

  • How to track and report impact to all stakeholders

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September 9

[In Person] Client Mindsets: How Your Attitude Can Change Your Client’s Mindset

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September 16

Client Connection: Building Trust and Rapport with Clients